Shipping & Returns
We want to ensure that you are happy with your purchase. If for any reason you are not satisfied, please return the unused product within 30 days for a full refund, less shipping costs.
Please note that we can only accept returns of products that have not been used and are in their original packaging. We cannot offer refunds on custom orders. If you have any questions about our shipping policy, please contact us. Thank you for choosing to shop with us!
Return & Exchange Policy
If you are not satisfied with your purchase, we will be happy to offer you a refund or exchange for most items within 30 days of delivery. Please note that some products, such as personalized items and perishable items, are not eligible for returns or exchanges.
To initiate a return or exchange, please contact us by email at firstname.lastname@example.org. We will provide you with a return form and instructions for returning your item. You will be responsible for shipping the item back to us and we recommend using a trackable shipping method. We will process your return or exchange as soon as possible. Please note that it may take up to two billing cycles for the credit to appear on your account. If you have any questions, please don't hesitate to contact us. Thank you for your purchase!